Frequently asked questions.

Eight, and all of them run on every plan: Telegram, Threads, LinkedIn, Reddit, X, Bluesky, Hacker News and job boards. On Telegram and Threads the AI can reply as you - automatically or with your approval. On the other six Telegrin finds the post and drafts the reply, and you post it.

Only Telegram and Threads - replies go out as you there, and connecting takes two clicks. LinkedIn, Reddit, X, Bluesky, Hacker News and job boards are searched on our platform: you never connect or risk an account there.

Only on Telegram and Threads. On LinkedIn, Reddit, X, Bluesky, Hacker News and job boards the AI scores the post and drafts a reply; you post it from your own account, or hand LinkedIn leads to Grinfi for automated outreach. That is deliberate: Reddit and LinkedIn forbid automation.

We search LinkedIn on our side - your account is not needed. The first scan covers up to 7 days of history, after which the campaign works on fresh posts. Authors can be filtered by industry and company (up to 20 and 20) - that is available on paid plans, and filtered-out posts are never billed. The AI drafts the comment; you post it or hand the lead to Grinfi.

Across all of Reddit, or in selected subreddits - up to 20 per campaign. If you do not know the names, describe the topic and we show up to 50 subreddits where that audience actually posts, with subscriber counts and how lively each one is. The first scan takes up to 100 posts. The campaign also reads the comments under matching threads - the person asking is often not the author but someone in the replies.

A company hiring on your topic is a company with the problem you solve. This channel has no keywords: you write roles and countries, and every morning we bring fresh vacancies from ten job boards across Ukraine, Europe and the US. The card carries the company, city, a link to the vacancy, the full ad text and the company site. You can narrow it by industry, company size, seniority and employment type, and export the whole list to CSV.

Chat monitoring: watch the groups you're in - a keyword match becomes a lead, optionally qualified and answered by AI. Post engagement: track your own posts - everyone who reacts, replies or quotes becomes a lead the AI can message. Channel monitoring: watch broadcast channels for new posts on your topics - each match becomes a card with the full text and a direct link, a news radar rather than a lead source.

Yes. Telegrin logs in from a second device, and your real Telegram client keeps working. Daily cap of 40 outbound messages, random send jitter (45s-3min), no flagged data-center IPs.

Telegram lets one account be active on multiple devices. Telegrin acts as one of those 'devices' - you authorize it once, by QR code, and the session stays under your control.

No. Bots in Telegram are a specific API. Telegrin uses the same client API your phone uses (MTProto) and acts as you. From the chat's perspective, you're typing.

Yes - that's the channel monitoring mode. Add the channels you care about and Telegrin turns every new post on your topics into a card with the full text and a direct link. Where a channel has a linked discussion group, you can monitor the comments there too.

One credit = one post the AI checked, on any of the eight channels. A credit is charged separately for a reply the AI writes. Collecting posts is free everywhere, an empty scan costs nothing, replying with your own text is free, and the handoff to Grinfi is free.

Yes - collecting posts is free on all eight channels. Until 1 September a found post on LinkedIn, Reddit and X cost its own credit; it no longer does, which makes finding leads there twice as cheap.

On Telegram and Threads, yes: Autopilot sends the reply itself, Copilot waits for your approval. On LinkedIn, Reddit, X, Bluesky, Hacker News and job boards there is no auto-reply: the AI writes the text and you post it.

Market languages are set on the campaign itself: you say which languages your customers write in, and posts in other languages never reach you and never cost you anything. The AI analyses what it finds in the language it was written in.

Your account info, the sources you've added, your campaign configs, AI-flagged signals, and conversation history for leads you've replied to. We do not store full chat or feed backlogs - only what the AI surfaces.

Yes. TLS in transit, AES-256 at rest for sensitive fields (session tokens, message bodies). Bcrypt cost-12 password hashing.

Frankfurt, Germany (Hetzner). Operating entity registered in Estonia. GDPR-compliant by default.

Conversation history is stored for 12 months, then purged automatically. On account deletion there's a 30-day grace window during which you can cancel - after that, full erasure.

A new workspace gets 1,000 credits with no card required, and no clock runs on them - the trial lasts until the credits are gone. The trial search right after signup is free: up to 20 posts per selected channel. Limits: 3 campaigns, 2 Telegram and Threads accounts, unlimited chats. After the trial you pick a plan or stop - your data stays in your workspace.

All eight are included in every plan, the trial included: Telegram, Threads, LinkedIn, Reddit, X, Bluesky, Hacker News and job boards. Plans differ by credit volume, number of campaigns, connected accounts and AI brains - not by which channels you get. LinkedIn author filters are the one exception: they work on paid plans.

Yes. Tier switches, variant switches, monthly↔annual switches - anytime. Upgrades pro-rated and applied instantly. Downgrades at the next billing cycle.

Yes, one click. Plans stop at the next billing cycle.

Any group you're a member of - public, private/invite-only, supergroups - plus broadcast channels via channel monitoring. The only thing we can't see is 1:1 direct messages between other users.

Telegram monitoring runs in real time: from a message being posted to your notification typically takes under a minute. LinkedIn and Reddit campaigns scan on a schedule, so new posts arrive in batches. History scanning is slower - roughly 100 messages per 3-4 minutes on Telegram.

Up to 40 outbound messages per Telegram account per day. That's a Telegram-imposed soft limit for non-bot accounts at human rate - push higher and you trip flood-waits.

Yes. Telegrin ships a public REST API covering all eight channels - each lead carries its channel, post permalink and author profile URL. Create an API key in your workspace settings and browse the interactive docs at tg.grinfi.io/api/v1/ext/reference. There's also an MCP server, so AI assistants like Claude can manage your campaigns and leads for you.

Telegrin uses the public MTProto client API the same way your phone or desktop app does. We respect rate limits, don't impersonate, don't spam.

Yes. EU operating entity, EU servers, data export and deletion on request, DPA available.

Email [email protected] with the username, the chat link, and example messages. We investigate and ban offenders within 24h.